Our Policies


Shipping

Most orders that are placed by 1 P.M. Mountain Time are processed and shipped within 1-2 businesses days via UPS Ground. UPS Ground usually takes within 5-7 business days to ship. Call (208) 254-0118 for other shipping methods. If a product is out-of-stock the order will be shipped as soon as it is back in stock. Shipping prices displayed on this web site are for the Contiguous United States (Hawaii and Alaska are extra, please call for details).

Please note that all shipments to Canada will be shipped UPS Ground unless otherwise requested. If United States Postal Service is requested it may have additional shipping charges. Please call for information.

All APO or AE (Military Addresses) shipping prices must be quoted before order.

**International Buyers**

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's custom's office to determine what these additional costs will be prior to buying. These charges are normally collected by the delivering shipping company or when you pick up the item - do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts" - US and International Government Regulations prohibit such behavior

Returns / Exchanges

New/Unused items may be returned to Harmony Health Dynamics for refund or exchange for a period of 30 days after purchase. Refunds are less shipping costs and are subject to a 10% restocking fee with a minimum of $10. This fee is to cover our credit card processing fees and labor. Restocking fees do not apply to exchanges. Refurbished items cannot be returned under any circumstance.

All returns must be given a return authorization code from Harmony Health Dynamics. You may obtain an RA code by calling (208) 254-0118

Privacy

Any customer information given to Harmony Health Dynamics will be used exclusively to process customer orders and to communicate with said customers. Such customer information will not be distributed, sold, or released to any other entity.